All contracts are binding. I do not offer refunds on coaching programs or sessions. I am here to coach you to your highest level. One of the prerequisites is a full commitment on your part that you are fully invested in yourself and the program, I will be fully invested in you. When refunds are an option, it is possible for you to have ‘one foot in’ and ‘one foot out’ The application process along with initial discovery call are put in place to ensure your 100% dedication before working with me. Should you need to reschedule a coaching session, you may do so by providing 48 hours notice in advance of your session and making up the session within a week of the originally scheduled date. Sessions not cancelled 48 hours in advance will not be eligible for rescheduling. It is crucial that the importance of this work is recognised in order to receive the full benefit of this coaching program. I can guarantee the quality of my work and methods, however guarantees for the outcomes rely on the work you put in and are out of my direct control.

Provide a professional and confidential service that places you first. Treat you as an equal, with integrity and respect. Establish an honest and trustworthy partnership. Work with you to identify your goals. Work with you to challenge any obstacles which achieve your goals. Provide a safe non-judgmental space to explore yourself fully. Provide unbiased, non-judgemental support. Honour my commitment fully. Act as a catalyst in helping you to develop a fresh perspective on all areas of your life. Positively challenge and compassionately enquire in order for you to dig deeper. Provide compassionate support by working with you to develop strategies that will help you move forward in your life. Fulfil my commitment to you and use my knowledge and skills to help you reach your goals. Protect your right to confidentiality and not disclose any information shared unless required by a court of law. Use my passion for my work and your transformation to help guide you to achieving your full potential.

Client is fully present during coaching sessions. Client takes ownership of his/her own physical, mental and emotional well-being, decisions, choices, actions and results. Client will communicate with integrity, be open to honest observation and encouragement. Client will create the time and energy to participate fully in the program and workbook exercises. Client accepts the fact that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters Client understands that coaching does not involve the diagnosis or treatment of mental disorders. Client understands that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment. If Client is currently in therapy or under the care of a mental health professional, client will consult with the mental health care provider regarding the advisability and/or decision of working with a coach.

The Deposit is a Non-Refundable Deposit. The full payment of the program is due till the 31st of October 2021 **The Deposit amount will be discounted from the full payment